Support
How can we help?
Pick a category to read help articles, or reach us directly by email. Real humans, no chatbots. (WhatsApp and phone support coming soon.)
Send a query
contact@noticemitra.in
We reply within one working day.
Coming soon
Launching shortly
For now, please use email above.
Phone
+91 95714 64078
Mon–Sat, 10:00 AM – 7:00 PM IST.
Help centre — by category
Common questions, grouped. For deeper answers see the full FAQ.
Notices and replies
Uploading a notice, AI classification, CA review timelines, downloading the final reply.
- How long does the AI analysis take?
- Can I correct the notice category if the AI got it wrong?
- What is the turnaround time for CA-Vetted replies?
- How do I file the reply on the income tax e-filing portal?
- What if my notice does not fit any of the standard categories?
Payments and receipts
Razorpay payments, refunds, payment receipts and pricing questions.
- Which payment methods are supported?
- When is the payment receipt issued?
- When can I request a refund?
- Why does my notice cost more than another notice?
- Do you offer pricing for CA firms?
Account and access
Login, password, profile, mobile number, and CA panel access.
- I cannot log in — what should I do?
- How do I reset my password?
- How do I update my mobile number for WhatsApp uploads?
- How do I delete my account?
- I am a CA — how do I join the empanelled panel?
Privacy and data security
How your notices and personal data are stored, accessed and deleted.
- Where are my files stored?
- Who can see my notice?
- What is your DPDP Act, 2023 compliance status?
- How do I exercise my data-protection rights?
- Do you share my data with the Income Tax Department?
ICAI and professional compliance
How CAs on the panel comply with the Code of Ethics and our regulatory positioning.
- Is Notice Mitra a firm of Chartered Accountants?
- How are empanelled CAs regulated?
- Whose ICAI membership number is disclosed for your case?
- Is this site a solicitation for CA services?
- Where can I find the legal disclaimer?
Response times
- · Email — within one working day
- · WhatsApp — same day during business hours (coming soon)
- · CA-Vetted reply — usually within 48 working hours, subject to case complexity